• Boston, MA
  • This position has been filled

Website therightmatch Contemporaries

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Our University client in Boston is looking for an Administrative Coordinator (Program Support) with excellent multi-tasking abilities and strong communications. This role will include a healthy mix of responsibilities including student support, program support, and event management. This is a long-term contract role.

Responsibilities include (but are not limited to):

  • Participate in the development, review, and implementation of operational processes together with the Leadership Team; create process documents, templates, and trackers.
  • Provide reports from University Systems to Coordinators, both on a regular and ad hoc basis.
  • Participate in the development, review, and implementation of business processes together with the Coordinators and Staff.
  • Catalog & discuss frequently asked questions from major stakeholders.
  • Create/review and update process documents, templates, trackers, and other items relevant to the support of ongoing and new processes.
  • Maintain an internal events tracker and ensure all student-facing events are properly added to University Systems for registration and advertising.
  • On an ongoing basis, create and update event checklists to reflect current processes
  • Reserve event space through university systems, and submit work requests for room setup, supplies, etc. Order food from outside vendors as needed.
  • Create table signs, nametags, and other collateral; create/edit promotional materials (invitations, Save the dates, flyers) and signage for events.
  • Promote events to students via email, University Systems, and other appropriate channels.
  • Manage the running of each event, including setup/tear-down of event space, staffing registration tables, swiping students for attendance, and other needed tasks
  • Manage the external client and/or student registration process, including payment links (when applicable)
  • Send regular communications to students and escalate questions or student concerns when necessary to relevant individuals 
  • Send contracts to students and communicate with students on an as-needed basis with contract-related questions/clarifications.
  • Assist Assistant Directors in scheduling onboarding meetings with members of concentration team for new team members
  • Support Coordinators in updating information in University Systems as requested (e.g. student placements, student cycle changes, opening/closing/posting jobs, updating job status and deadlines, approving students to search, etc.).
  • Offer general IT/system-related support to Coordinators, students, and employers, escalating questions to Assistant Directors as necessary.
  • Actively participate in and assist with projects as assigned by the Assistant Director and Leadership Team.
  • Provide ongoing participation & support to assigned projects/committees throughout the year.


  • Bachelor’s degree, or a minimum of three years equivalent working experience
  • Comfortability with G Suite and MS Suite
  • Excellent command of written and verbal communication skills
  • Willingness and desire to learn and contribute to the design of new processes, systems, and tools
  • Comfortability working both independently and collaboratively among a team with diverse personalities and strengths
  • Ideally proficient with Excel functions (filtering/sorting, creating/formatting tables, etc.)


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