• Boston, MA
  • This position has been filled

Website therightmatch Contemporaries

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Our Union client in Boston is looking for a bilingual (English/Spanish) Benefits and Office Assistant to support their team. This is a dynamic role with responsibilities ranging from greeting visitors to processing benefits applications. This is a contract role with the potential for temp-to-perm. This full-time position will be on-site. Immediate availability to interview and to begin working is needed. Only local candidates considered.

Responsibilities include (but are not limited to):

  • Welcomes visitors by greeting them, in person or on the telephone; answering inquiries and directing visitors
  • Maintains a clean and safe reception area by complying with rules and regulations. Maintains continuity by
    documenting and communicating actions and irregularities.
  • Receives, sorts and distributes mail.
  • Ensures that front office supplies and break room supplies are stocked and keeps inventory.
  • Maintains a clean and safe members’ lounge by complying with rules and regulations. Maintains continuity by
    documenting and communicating actions and irregularities.
  • Performs clerical duties such as filing, photocopying, faxing, scanning, and coordinating mailings.
  • Maintains calendar with events, meetings, fund appointments, and class schedules.
  • Knowledge of Health, Pension, Training, and Legal Fund benefits and eligibility rules.
  • Knowledge of Training Fund course prerequisites and required certifications as outlined in Training Fund catalog,
    enrolls members accordingly.
  • Determine pension eligibility in compliance with plan documents for members.
  • Process pension and death benefit applications in a timely and accurate manner.
  • Provide assistance to members completing the pension and death benefit application process.
  • Perform data entry.
  • Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries
    will involve customer inquiries on eligibility, enrollment, benefits and claims, and Pension related issues.
  • Special projects as assigned by management


  • Ability to prioritize work and meet deadlines.
  • A demonstrated capability to manipulate and use multiple software programs simultaneously including
    Excel, Microsoft Word, Windows and Outlook applications.
  • Strong analytical, problem solving and decision-making skills.
  • General mathematical skills
  • Excellent organizational and prioritizing skills.
  • Strong ability to multitask.
  • Strong oral and written interpersonal skills.
  • Demonstrated customer service orientation.
  • Ability to effectively operate in fast-paced work environment.
  • Excellent listening skills.



This job posting is brought to you by Contemporaries Inc., one of the best temp agencies in Boston MA. Also available for payrolling employees in Boston and Greater Boston