Website therightmatch Contemporaries
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Our University client in Boston is looking for a Customer/Admin Support Representative to provide assistance with student inquires via phone and email. This is a remote opportunity on a small remote support team. This is a contract role and a potential temp-to-perm opportunity. Only local candidates considered.
Responsibilities include (but are not limited to):
- Answer inbound calls and assist with student inquiries
- Help answer curricular questions for first-term students
- Log notes from calls/interactions to document conversations
- Answer email inquiries from incoming students
Required Qualifications:
- Excellent interpersonal and communication skills
- Ability to handle confidential information with professionalism and discretion
- Ability to work from home and respond to a large number of calls with great professionalism
- Bachelors’s degree is preferred
This job posting is brought to you by Contemporaries Inc., one of the best temp agencies in Boston MA. Also available for payrolling employees in Boston and Greater Boston