• Boston, MA
  • This position has been filled

Website therightmatch Contemporaries

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Job description

A business client in Boston is looking for Junior Technical Support Assistant to join their team. This is a contract role.

Responsibilities include (but are not limited to):

  • Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
  • Improves client references by writing and maintaining documentation.
  • Participates in development of client training programs by identifying learning issues; recommending instructional language.
  • Accommodates client disabilities by recommending devices and techniques.
  • Avoids legal challenges by monitoring compliance with service agreements.
  • Improves system performance by identifying problems; recommending changes.
  • Updates job knowledge by participating in educational opportunities; maintaining personal networks.
  • Accomplishes information systems and organization mission by completing related results as needed.

Required Qualifications:

  • AS/B.S. in a related¬†
  • Problem Solving
  • LAN Knowledge
  • Help Desk Experience
  • Verbal/Written Communication
  • Customer Service



Employment type



Entry level

Job function

Technical Support



This job posting is brought to you by Contemporaries Inc., one of the best temp agencies in Boston MA


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