• Boston, MA
  • This position has been filled

Website therightmatch Contemporaries

Apply Now

Job description

A business client in Boston is looking for Junior Technical Support Assistant to join their team. This is a contract role.

Responsibilities include (but are not limited to):

  • Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
  • Improves client references by writing and maintaining documentation.
  • Participates in development of client training programs by identifying learning issues; recommending instructional language.
  • Accommodates client disabilities by recommending devices and techniques.
  • Avoids legal challenges by monitoring compliance with service agreements.
  • Improves system performance by identifying problems; recommending changes.
  • Updates job knowledge by participating in educational opportunities; maintaining personal networks.
  • Accomplishes information systems and organization mission by completing related results as needed.

Required Qualifications:

  • AS/B.S. in a related¬†
  • Problem Solving
  • LAN Knowledge
  • Help Desk Experience
  • Verbal/Written Communication
  • Customer Service

Industry

Business

Employment type

Contract

Experience

Entry level

Job function

Technical Support

 


 

This job posting is brought to you by Contemporaries Inc., one of the best temp agencies in Boston MA

 

Pin It on Pinterest