Operations Associate at a Non-Profit in Cambridge

Our Non-Profit client in Cambridge is looking for an Operations Associate with strong interpersonal and organizational skills who is a flexible team player comfortable working with diverse populations to support the operations of a mission-driven non-profit. This is a contract role. This full-time position will be on-site. Must exhibit discretion and professionalism in handling confidential information. Immediate availability to interview and to begin working is needed. 

Responsibilities include (but are not limited to):

• Present a warm, welcoming experience for program participants, whether in person or on the telephone
• Receive, sort and distribute mail and packages
• Manage petty cash and check deposits; update and maintain supply inventory
• Send regular communications to program and development teams, escalating questions or concerns when necessary to relevant individuals 
• Filing, data-entry, maintaining both physical and virtual records in an organized manner
• Placing, routing, and receiving calls within a busy office
• Provide occasional support directly to program participants
• Produce solutions to maintenance issues as needed
• Additional duties as assigned

Required Qualifications:

• Comfortable familiarity with Microsoft Office Suite (especially Word and Excel)
• Able to communicate well, verbally, through email, and over the phone
• Prepared and eager to engage with a variety of people including program participants, donors, and other community members
• Skilled at balancing multiple tasks at once
• Willing to pitch in where needed
• B.A./B.S. (any field)