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Our Non-Profit client in Cambridge is looking for an Operations Associate with strong interpersonal and organizational skills who is a flexible team player comfortable working with diverse populations to support the operations of a mission-driven non-profit. This is a contract role. This full-time position will be on-site. Must exhibit discretion and professionalism in handling confidential information. Immediate availability to interview and to begin working is needed. 


Responsibilities include (but are not limited to):

  • Present a warm, welcoming experience for program participants, whether in person or on the telephone
  • Receive, sort and distribute mail and packages
  • Manage petty cash and check deposits; update and maintain supply inventory
  • Send regular communications to program and development teams, escalating questions or concerns when necessary to relevant individuals 
  • Filing, data-entry, maintaining both physical and virtual records in an organized manner
  • Placing, routing, and receiving calls within a busy office
  • Provide occasional support directly to program participants
  • Produce solutions to maintenance issues as needed
  • Additional duties as assigned


Required Qualifications:

  • Comfortable familiarity with Microsoft Office Suite (especially Word and Excel)
  • Able to communicate well, verbally, through email, and over the phone
  • Prepared and eager to engage with a variety of people including program participants, donors, and other community members
  • Skilled at balancing multiple tasks at once
  • Willing to pitch in where needed
  • B.A./B.S. (any field)



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