Job Description
Our client, a University based in Boston, is in need of a temporary (6 months), Business Systems Analyst Concur/Workday, to assist the school’s Information Technology Services team (ITS) who will be taking on the administrative ownership of Concur, the university’s travel and expense platform, under a June 30, 2026 go-live target.
This hybrid full-time (40 hrs a week) position, requires three days of work onsite at the Boston campus, and two days working remotely.
- The ideal candidate will possess:
- Experience with Workday
- Demonstrated willingness to learn and take on additional responsibilities across the finance function, beyond Concur-related tasks.
- Familiarity with ServiceNow and Jira
- Strong communication skills, including proactively escalating issues and seeking support from management when needed.
This is a hands-on role where the Analyst will support the ITS administration transition of Concur, the university’s travel and expense (T&E) platform. The right experienced contractor will drive access remediation, workflow documentation, and stakeholder alignment alongside the ITS ERP Applications team.
Other duties as required: This role requires flexibility to support evolving transition needs, including cross-functional coordination, documentation, and stakeholder engagement as the go-live date approaches.
Qualifications
Education
- Bachelor’s degree in Information Systems, Business Administration, Finance, or a related field, or equivalent work experience.
- 3+ years of BSA or system administration experience with Concur or a comparable T&E / expense management platform.
- Working knowledge of Workday Financials — specifically expense reporting workflows and Concur-to-Workday integration points.
- Demonstrated ability to document business process workflows, approval configurations, and system access models.
- Experience with role-based access management and security remediation in enterprise financial applications.
- Proven ability to manage competing priorities and deliver in lean, fast-moving environments.
Skills & Competencies
- Solid understanding of T&E business processes — expense policy, reimbursement workflows, approval chains, and audit controls.
- Proficiency with Jira or comparable project tracking tools.
- Clear written and verbal communication skills; able to work effectively with Finance and business stakeholders.
- Self-directed with strong organizational and documentation skills.
Key Responsibilities & Accountabilities
- System Administration & Access Remediation
- Perform day-to-day Concur system administration tasks during the ITS transition period.
- Ensure role configurations align with ITS security standards and audit requirements.
- Workflow Documentation & Current-State Mapping
- Document current-state Concur T&E workflows, approval chains, expense policies, and system configurations.
- Identify and map integration touchpoints with Workday Financials; flag dependencies requiring resolution before go-live.
- Contribute to the ITS RACI, transition plan, and go-live readiness documentation.
- Stakeholder Engagement & Ownership Model Definition
- Engage Finance and Travel business owners to define and validate the ITS vs. business ownership and support model.
- Facilitate alignment sessions to confirm operational responsibilities, escalation paths, and transition acceptance criteria.
- Go-Live Readiness & Transition Support
- Track milestones and maintain Jira as transition tasks are completed.
- Support go-live readiness validation and contribute inputs to weekly executive reporting.