Quote of the Day: Your most unhappy customers are your greatest source of learning. When there is dissatisfaction with the quality of work produced in your workplace, try to get to the bottom of it, for as Bill Gates advises: Your most unhappy customers are...
Quote of the Day: It’s not that I’m so smart, it’s just that I stay with problems longer Problems can be discouraging and challenge both your resolve and confidence. However, if you stay with the problems longer and break them down into more...
Making Yourself Indispensable Standing out at work and getting the gold star; it’s a nice feeling, isn’t it? Most of us want to be an “indispensable” asset where we work, at least if you want things like raises, promotions, and recognition for...
Responding vs. Reacting Life has a way of throwing us curveballs, and the workplace is no exception. Surprises at work can be particularly jarring, since your job is (hopefully) pretty important to you. In our office, we often talk about responding vs. reacting. When...
Quote of the Day: Shirley Chisholm You don’t make progress by standing on the sidelines, whimpering and complaining. You make progress by implementing ideas. -Shirley Chisholm Ideas are what drive us forward, solve problems, and help us learn. While it’s...
