The Team Comes First

The Team Comes First

Sayings like ‘the customer is always right’ or ‘first’ may be rooted in the positive goal of satisfying the customer, but your team should come first. Dede Henley observes in her Forbes article on inspiring teams that “it’s common sense,...
Asking the Right Questions: “How might we…”

Asking the Right Questions: “How might we…”

The way questions are framed can encourage constructive ideas from your team. In a Forbes article on inspiring teams, Dede Henley suggests that starting the questions with, “How might we…” rather can “How do we…” can draw out...
The fundamental role of the team leader

The fundamental role of the team leader

When you take charge of a team, it is of paramount importance to understand member capabilities in relation to the project or team objectives. Once this is understood, its the role of the team leader to ensure that the conditions are set and implemented for utilizing...

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