The Team Comes First
Sayings like ‘the customer is always right’ or ‘first’ may be rooted in the positive goal of satisfying the customer, but your team should come first. Dede Henley observes in her Forbes article on inspiring teams that “it’s common sense, isn’t it? Fight for your people. Defend them. Protect them and take good care of them. First, not last.” Your team needs to trust you and they should have confidence that you have their back.
Photo: retrieved from Pixabay, available under the public domain.
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